Shipping policy

Welcome to Triple Dozen! Our delivery policy outlines the options available for receiving your orders. Please review this policy carefully before placing an order.

1. Delivery Options:

Standard Delivery:
We offer standard delivery services for your convenience. Delivery times may vary based on your location and product availability. Shipping costs will be calculated at checkout.

Pickup Option:
You have the option to pick up your order directly from our physical location during our business hours. Select the "Pickup" option during the checkout process, and we will notify you when your order is ready for pickup.

Provide Your Own Shipping Label:
For added flexibility, you can choose to provide your own shipping label for the delivery of your order. During the checkout process, select the "Pick up" option, and follow the instructions provided.

2. Delivery Times:
Standard delivery times vary depending on your location and the shipping method chosen. We aim to process and dispatch orders promptly. However, delivery times are estimates and are not guaranteed.

3. Order Tracking:
For orders shipped through our standard delivery service, you will receive a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the status and location of your package.

4. Pickup Instructions:
If you choose the pickup option, we will notify you when your order is ready for pickup. Please bring a copy of your order confirmation and a valid ID when collecting your items.

5. Providing Your Own Shipping Label:
If you choose to provide your own shipping label, please ensure that it meets the necessary shipping requirements for your chosen carrier. Follow the provided instructions during the checkout process for providing your own shipping label.

6. Shipping Costs:
Shipping costs are determined based on the selected delivery option and the destination. These costs will be clearly outlined during the checkout process.

7. Shipping Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

8. Contact Information:
If you have any questions or concerns about our delivery policy, please contact our Customer Service team